All Systems Operational

Applications Operational
Akixi Call Center Dashboard Operational
Receptionist Console Operational
Call Recording Operational
SoftPhone Application Operational
gUnify Operational
Kakapo Operational
Call Detail Records Operational
Data Services Operational
Data Connectivity Operational
Features Operational
Fax Operational
SurgeMail Operational
Other Features Operational
Mobile Operational
Android™ App Operational
iOS App Operational
Online Portal Operational
Vonage Online Portal Operational
Voice Services Operational
Audio Quality Operational
Registration Operational
BroadWorks / BroadSoft Call Center Operational
Inbound Calls Operational
Outbound Domestic Calls Operational
Outbound International Calls Operational
Voicemail Operational
Visual Voicemail Operational
Voicemail Operational
Voice to Text Operational
Third-Party Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 22, 2026

No incidents reported today.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
Intermittent Loss of Registration
Resolved - Vonage services have been fully restored following today’s service interruption reported by our third party vendor. You will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party vendor to restore services as quickly as possible.
Feb 20, 22:00 UTC
Update - Thank you for your patience following a third party vendor's reported issue which may have impacted a subset of device registrations resulting in interruptions in voice service.

Our third party vendor has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within the hour and once full service is restored.
Feb 20, 21:42 UTC
Monitoring - Vonage services continue to show signs of recovery following today's interruption with a subset of device registrations We'll continue to provide further updates here within the next hour and once full service is restored. Thank you for your patience and understanding as we work to restore services as quickly as possible.
Feb 20, 20:41 UTC
Update - Our engineering team has identified the issue that may be impacting a subset of device registrations and is seeing early signs of recovery. We'll continue to provide further updates here within the hour and once full service is restored. Thank you for your patience and understanding.
Feb 20, 20:01 UTC
Identified - We are aware of issues that may be impacting a subset of device registrations. Our engineers are working to quickly resolve the issue. We’ll provide further updates within the hour. Thank you for your patience and understanding.
Feb 20, 19:00 UTC
Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026

No incidents reported.

Feb 11, 2026

No incidents reported.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

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