Update - We are continuing to monitor for any further issues.
Apr 03, 2025 - 20:13 UTC
Monitoring - The service issue affecting Inbound calls from AT&T numbers in the Louisiana area for some Vonage Business customers has been resolved. If you are still having an issue, please contact our support teams at 1-888-616-6414
Apr 03, 2025 - 20:13 UTC
Update - Our carrier teams are working to restore issues with the Inbound calls from AT&T numbers in the Louisiana area, we ask for your continued patience as we work to resolve the problems impacting your service. We will post further updates as soon as they become available.
Apr 03, 2025 - 11:13 UTC
Identified - Our carrier teams have been identified the issue and are dedicated to resolving this as soon as possible. We apologize for the interruption in your service and are doing everything we can to resolve this issue as soon as possible. Please stay tuned for further updates.
Apr 02, 2025 - 20:30 UTC
Investigating - Some Vonage Business customers may be experiencing issues receiving calls from AT&T numbers in the Louisiana area. Our carrier is working to quickly resolve the issue.
Apr 02, 2025 - 20:16 UTC
Applications
Operational
Akixi Call Center Dashboard
Operational
Receptionist Console
Operational
Call Recording
Operational
SoftPhone Application
Operational
gUnify
Operational
Kakapo
Operational
Call Detail Records
Operational
Data Services
Operational
Data Connectivity
Operational
Features
Operational
Fax
Operational
SurgeMail
Operational
Other Features
Operational
Mobile
Operational
Android™ App
Operational
iOS App
Operational
Online Portal
Operational
Vonage Online Portal
Operational
Voice Services
Operational
Audio Quality
Operational
Registration
Operational
BroadWorks / BroadSoft Call Center
Operational
Inbound Calls
Operational
Outbound Domestic Calls
Operational
Outbound International Calls
Operational
Voicemail
Operational
Visual Voicemail
Operational
Voicemail
Operational
Voice to Text
Operational
Third-Party Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 4, 2025
No incidents reported today.
Apr 3, 2025
Unresolved incident: Inbound call completion issue in Louisiana area.
Resolved -
We have resolved the intermittent Inbound call completion issue from AT&T. If you are still having an issue, please contact us.
Apr 2, 15:35 UTC
Monitoring -
Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
Apr 2, 14:58 UTC
Identified -
Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.
Apr 2, 14:29 UTC
Investigating -
Some Vonage Business customers may be experiencing intermittent issues receiving calls from AT&T. Our engineers are working to quickly resolve the issue.
Apr 2, 13:59 UTC