Identified - Our carrier teams have been identified the issue and are dedicated to resolving this as soon as possible. We apologize for the interruption in your service and are doing everything we can to resolve this issue as soon as possible. Please stay tuned for further updates.
Apr 02, 2025 - 20:30 UTC
Investigating - Some Vonage Business customers may be experiencing issues receiving calls from AT&T numbers in the Louisiana area. Our carrier is working to quickly resolve the issue.
Apr 02, 2025 - 20:16 UTC
Applications Operational
Akixi Call Center Dashboard Operational
Receptionist Console Operational
Call Recording Operational
SoftPhone Application Operational
gUnify Operational
Kakapo Operational
Call Detail Records Operational
Data Services Operational
Data Connectivity Operational
Features Operational
Fax Operational
SurgeMail Operational
Other Features Operational
Mobile Operational
Android™ App Operational
iOS App Operational
Online Portal Operational
Vonage Online Portal Operational
Voice Services Degraded Performance
Audio Quality Operational
Registration Operational
BroadWorks / BroadSoft Call Center Operational
Inbound Calls Degraded Performance
Outbound Domestic Calls Operational
Outbound International Calls Operational
Voicemail Operational
Visual Voicemail Operational
Voicemail Operational
Voice to Text Operational
Third-Party Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 2, 2025
Resolved - We have resolved the intermittent Inbound call completion issue from AT&T. If you are still having an issue, please contact us.
Apr 2, 15:35 UTC
Monitoring - Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
Apr 2, 14:58 UTC
Identified - Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.
Apr 2, 14:29 UTC
Investigating - Some Vonage Business customers may be experiencing intermittent issues receiving calls from AT&T. Our engineers are working to quickly resolve the issue.
Apr 2, 13:59 UTC
Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.