All Systems Operational
Applications Operational
Akixi Call Center Dashboard Operational
Receptionist Console Operational
Call Recording Operational
SoftPhone Application Operational
gUnify Operational
Kakapo Operational
Call Detail Records Operational
Data Services Operational
Data Connectivity Operational
Features Operational
Fax Operational
SurgeMail Operational
Other Features Operational
Mobile Operational
Android™ App Operational
iOS App Operational
Online Portal Operational
Vonage Online Portal Operational
Voice Services Operational
Audio Quality Operational
Registration Operational
BroadWorks / BroadSoft Call Center Operational
Inbound Calls Operational
Outbound Domestic Calls Operational
Outbound International Calls Operational
Voicemail Operational
Visual Voicemail Operational
Voicemail Operational
Voice to Text Operational
Third-Party Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 26, 2022

No incidents reported today.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022
Resolved - This incident has been resolved.
Sep 15, 16:57 UTC
Monitoring - Our engineering team has fully deployed a fix and it resolved issues some customers were experiencing with outbound calls/receiving calls. If you are still having an issue, please contact our support team at 1-888-616-6414.
Sep 15, 16:06 UTC
Update - Our engineering teams deployed the fix to resolve the outbound/receiving call issue. Services are restoring for impacted Vonage Business customers and work is still ongoing for a small subset of impacted customers.
Sep 15, 15:36 UTC
Update - A majority of Vonage Business customer calling services are confirmed to be restored but a small subset of customers remains impacted. The engineering teams are currently working to restore service for the remaining small subset of Vonage Business customers.
Sep 15, 15:08 UTC
Identified - Our engineers are still working on a fix for the placing/receiving call issue. A fix was implemented for the loss of registration and has resolved some impacted Vonage Business customers.
Sep 15, 14:14 UTC
Investigating - Some Vonage Business customers may be experiencing difficulty with placing outbound calls/receiving inbound calls. Our engineers are working to quickly resolve the issue.
Sep 15, 13:51 UTC
Sep 14, 2022

No incidents reported.

Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.