Vonage Enterprise System Status

All Systems Operational

Applications Operational

Akixi Call Center Dashboard Operational

Receptionist Console Operational

Call Recording Operational

SoftPhone Application Operational

gUnify Operational

Kakapo Operational

Call Detail Records Operational

Data Services Operational

Data Connectivity Operational

Features Operational

Fax Operational

SurgeMail Operational

Other Features Operational

Mobile Operational

Android™ App Operational

iOS App Operational

Online Portal Operational

Vonage Online Portal Operational

Voice Services Operational

Audio Quality Operational

Registration Operational

BroadWorks / BroadSoft Call Center Operational

Inbound Calls Operational

Outbound Domestic Calls Operational

Outbound International Calls Operational

Voicemail Operational

Visual Voicemail Operational

Voicemail Operational

Voice to Text Operational

Third-Party Services Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 28, 2026

No incidents reported today.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

No incidents reported.

Aug 25, 2026

Intermittent Outbound Call Completion Issue - In-Country Canada

Resolved - Vonage services have been fully restored following our third party carrier's reported interruption. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Aug 25, 19:21 UTC

Update - Thank you for your patience following our third party carrier's reported interruption today which may have intermittently impacted in-country call completion in Canada.

Our third party carrier has identified the issue and applied initial mitigations, and continues to report signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates at 8:00AM ET. If you have any questions, please contact https://www.vonage.com/support/
Aug 24, 22:14 UTC

Monitoring - We are aware of issues that may be impacting in-country call completion in Canada. We have engage our third party carrier and have applied initial mitigations. We are working closely with our third party carrier as they work to resolve the issue.

We'll continue to provide further updates within the next hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Aug 24, 21:09 UTC

Aug 24, 2026

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

No incidents reported.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.