Monitoring - All services now recovered and we are monitoring. If you are still experiencing issues please contact support.
Sep 30, 2023 - 16:14 UTC
Sep 30, 2023 - 16:14 UTC
Update - Our engineers and support teams are going to perform a maintenance to repair the technical issue. Please stay tuned for further updates.
Sep 29, 2023 - 23:19 UTC
Sep 29, 2023 - 23:19 UTC
Identified - The engineering team continue to apply corrective actions, the issues with device registration and make/receive calls has been resolved for some impacted Vonage Business customers. We will continue to provide status updates until we reach full resolution.
Sep 29, 2023 - 19:53 UTC
Sep 29, 2023 - 19:53 UTC
Investigating - Our engineers and support teams are dedicated to resolving the device registration and call completion issue as soon as possible. We apologize for the interruption in your service and are focused on resolving this issue as soon as possible. Thank you for your patience. Please stay tuned for further updates.
Sep 29, 2023 - 18:05 UTC
Sep 29, 2023 - 18:05 UTC
Monitoring - We have completed the corrective actions to address the device registration and call completion issue. If you are still having an issue, please contact our support teams at 1-888-616-6414.
Sep 29, 2023 - 16:58 UTC
Sep 29, 2023 - 16:58 UTC
Update - The engineering team is finalizing the application of the corrective actions, the issues with device registration and make/receive calls has been resolved for some impacted Vonage Business customers. We will continue to provide status updates until we reach full resolution.
Sep 29, 2023 - 16:27 UTC
Sep 29, 2023 - 16:27 UTC
Update - The engineering team continue to apply corrective actions, the issues with device registration and make/receive calls has been resolved for some impacted Vonage Business customers. We will continue to provide status updates until we reach full resolution.
Sep 29, 2023 - 15:00 UTC
Sep 29, 2023 - 15:00 UTC
Identified - The engineering team have taken corrective actions, the issues with device registration and make/receive calls has been resolved for some impacted Vonage Business customers. We will provide another update in an hour to communicate further instructions.
Sep 29, 2023 - 13:47 UTC
Sep 29, 2023 - 13:47 UTC
Update - Our engineers and support teams are dedicated to resolving device registration and call completion issue as soon as possible. We apologize for the interruption in your service and are doing everything we can to resolve this issue as soon as possible. Thank you for your patience. Please stay tuned for further updates.
Sep 29, 2023 - 13:23 UTC
Sep 29, 2023 - 13:23 UTC
Investigating - Some Vonage Business customers may be experiencing issues with device registration, unable to make or receive calls. Our engineers are working to quickly resolve the issue.
Sep 29, 2023 - 12:54 UTC
Sep 29, 2023 - 12:54 UTC
Applications
Operational
Akixi Call Center Dashboard
Operational
Receptionist Console
Operational
Call Recording
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SoftPhone Application
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gUnify
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Kakapo
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Call Detail Records
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Voicemail
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Voicemail
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Voice to Text
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Third-Party Services
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Degraded Performance
Partial Outage
Major Outage
Maintenance