All Systems Operational

Applications Operational
Akixi Call Center Dashboard Operational
Receptionist Console Operational
Call Recording Operational
SoftPhone Application Operational
gUnify Operational
Kakapo Operational
Call Detail Records Operational
Data Services Operational
Data Connectivity Operational
Features Operational
Fax Operational
SurgeMail Operational
Other Features Operational
Mobile Operational
Android™ App Operational
iOS App Operational
Online Portal Operational
Vonage Online Portal Operational
Voice Services Operational
Audio Quality Operational
Registration Operational
BroadWorks / BroadSoft Call Center Operational
Inbound Calls Operational
Outbound Domestic Calls Operational
Outbound International Calls Operational
Voicemail Operational
Visual Voicemail Operational
Voicemail Operational
Voice to Text Operational
Third-Party Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 10, 2026

No incidents reported today.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Inbound Calling Issues to Specific Canadian Areas
Resolved - Vonage services have been fully restored following yesterday’s service outage reported by our third party. The full resolution of the incident has been confirmed by our third party effectively. You will receive a formal RFO. Thank you for your patience and understanding as we worked with our third party to restore services as quickly as possible. If you have any questions, please contact https://www.vonage.com/support/
Jun 4, 13:02 UTC
Monitoring - Thank you for your patience following our third party carrier's reported outage earlier today which may have impacted inbound calls to Canada in the locations of:

Stoney Point (ON)
Windsor(ON)
Wheatley(ON)
Chatham(ON)
Tecumseh(ON)
Kingsville(ON)
Leamington(ON)

Our third party carrier has identified the issue and applied initial mitigations, and continues to report early signs of recovery across affected services. We remain engaged with them as recovery continues. We’ll provide further updates within the hour and once full service is restored. If you have any questions, please contact https://www.vonage.com/support/
Jun 3, 20:38 UTC
Update - Following an outage reported by our third party carrier, we are monitoring the impact to some Vonage services, which may have impacted inbound calls to certain Candian numbers in the areas below:

Stoney Point (ON)
Windsor(ON)
Wheatley(ON)
Chatham(ON)
Tecumseh(ON)
Kingsville(ON)
Leamington(ON)


We are working closely with our third party carrier as they work to resolve the issue. We'll continue to provide further updates. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Jun 3, 19:20 UTC
Identified - Following an outage reported by our third party carrier, we are monitoring the impact to some Vonage services, which may have impacted inbound calls to certain Candian numbers.

We are working closely with our third party carrier as they work to resolve the issue. We'll continue to provide further updates within the next hour. Thank you for your patience and understanding. If you have any questions, please contact https://www.vonage.com/support/
Jun 3, 18:01 UTC
Investigating - Some Vonage Business customers may be experiencing intermittent issues receiving calls. Our engineers are working to quickly resolve the issue. Inbound calls to Canada in the locations of Stoney Point (ON), Windsor(ON), Wheatley(ON), Chatham(ON), Tecumseh(ON), Kingsville(ON) and Leamington(ON) areas may be affected.
Jun 3, 16:10 UTC
Jun 3, 2026
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

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