All Systems Operational

Applications Operational
Akixi Call Center Dashboard Operational
Receptionist Console Operational
Call Recording Operational
SoftPhone Application Operational
gUnify Operational
Kakapo Operational
Call Detail Records Operational
Data Services Operational
Data Connectivity Operational
Features Operational
Fax Operational
SurgeMail Operational
Other Features Operational
Mobile Operational
Android™ App Operational
iOS App Operational
Online Portal Operational
Vonage Online Portal Operational
Voice Services Operational
Audio Quality Operational
Registration Operational
BroadWorks / BroadSoft Call Center Operational
Inbound Calls Operational
Outbound Domestic Calls Operational
Outbound International Calls Operational
Voicemail Operational
Visual Voicemail Operational
Voicemail Operational
Voice to Text Operational
Third-Party Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 12, 2025

No incidents reported today.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025

No incidents reported.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
Outbound audio issue to 911
Resolved - This incident has been resolved.
Oct 3, 13:43 UTC
Update - We are continuing to monitor for any further issues.
Sep 30, 13:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 30, 12:27 UTC
Identified - Our Engineers have identified issue and are working to resolve the sound quality of your service. We ask for your continued patience as we work to resolve the problems impacting your service. We will post further updates as soon as they become available.
Sep 29, 20:09 UTC
Update - Our engineers and support teams are dedicated to resolving this as soon as possible. Please stay tuned for further updates.
Sep 29, 17:57 UTC
Update - We are continuing to investigate this issue.
Sep 29, 17:40 UTC
Investigating - Some Vonage Business customers may be experiencing intermittent sound quality issues when call 911. Our engineers are working to quickly resolve the issue.
Sep 29, 17:37 UTC
Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025
Sep 29, 2025
Sep 28, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage