We are continuing to monitor for any further issues.
Posted Sep 30, 2025 - 13:05 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 30, 2025 - 12:27 UTC
Identified
Our Engineers have identified issue and are working to resolve the sound quality of your service. We ask for your continued patience as we work to resolve the problems impacting your service. We will post further updates as soon as they become available.
Posted Sep 29, 2025 - 20:09 UTC
Update
Our engineers and support teams are dedicated to resolving this as soon as possible. Please stay tuned for further updates.
Posted Sep 29, 2025 - 17:57 UTC
Update
We are continuing to investigate this issue.
Posted Sep 29, 2025 - 17:40 UTC
Investigating
Some Vonage Business customers may be experiencing intermittent sound quality issues when call 911. Our engineers are working to quickly resolve the issue.
Posted Sep 29, 2025 - 17:37 UTC
This incident affected: Voice Services (Audio Quality).