Call Recording Portal Inaccessible

Incident Report for Vonage Enterprise System

Resolved

We have resolved the issue some customers had accessing the Call Recording portal at recordings.vonage.com/CallRecorder. If you are still having an issue, please contact us.

Posted Feb 06, 2025 - 15:38 UTC

Update

Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.

Posted Feb 06, 2025 - 02:35 UTC

Monitoring

The issue has been resolved for some Vonage Business customers. Please try again as your issue may be resolved.

Posted Feb 05, 2025 - 23:03 UTC

Investigating

Some Vonage Business customers may be experiencing issues accessing the Call Recording portal at recordings.vonage.com/CallRecorder. Our engineers are working to quickly resolve the issue.

Posted Feb 05, 2025 - 22:35 UTC

This incident affected: Applications (Call Recording).