One Way Audio - Inbound and Outbound Calls

Incident Report for Vonage Enterprise System

Resolved

This incident has been resolved.
Posted Jan 25, 2025 - 17:56 UTC

Monitoring

Service is now recovered and we are monitoring. If you are still experiencing issues please contact support.
Posted Jan 24, 2025 - 19:08 UTC

Identified

Our engineers and support teams have identified the problem and are currently repairing the technical issue. Please stay tuned for further updates.
Posted Jan 24, 2025 - 17:00 UTC

Investigating

Some Vonage Business customers may be experiencing intermittent audio issues. Our engineers are working to quickly resolve the issue.
Posted Jan 24, 2025 - 16:36 UTC
This incident affected: Voice Services (Audio Quality).