Audio quality issues on some calls

Incident Report for Vonage Enterprise System

Resolved

The sound quality issues impacting Vonage Enterprise customers earlier have been resolved. If you are still having an issue, please contact our support teams.

Posted Sep 29, 2021 - 16:46 UTC

Monitoring

Issues with sound quality have been resolved for some impacted Vonage Enterprise customers.

Posted Sep 28, 2021 - 01:25 UTC

Investigating

Some Vonage Enterprise customers may be experiencing sound quality issues. Our engineers are working to quickly resolve the issue.

Posted Sep 27, 2021 - 21:25 UTC

This incident affected: Voice Services (Audio Quality).